Privacy Policy for Animal Central Veterinary

Last Updated: 30 July 2024

Introduction

Animal Central Veterinary (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our mobile application (the “App”). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the App.

Information We Collect

We may collect and process the following types of information:

Personal Information

  • User Information: First name, last name, IC number, email address, phone number, and password.
  • Pet Information: Pet name, age, breed, microchip number, and alive status.
  • Images: Images related to your pets.

How We Use Your Information

We use the information we collect in the following ways:

  • To Provide and Maintain our Service: Including but not limited to creating and managing your account, processing your requests, and providing customer support.
  • To Improve our Service: We may use the information to understand how our users interact with the App and make improvements.
  • To Communicate with You: We may send you updates, notifications, and other information related to your use of the App.
  • To Ensure Security: To protect against unauthorized access, misuse, or alteration of your information.

Disclosure of Your Information

We may share your information in the following circumstances:

  • With Your Consent: We may disclose your personal information for any other purpose with your consent.
  • For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
  • To Protect Rights and Safety: We may disclose your information to protect the rights, property, or safety of Animal Central Veterinary, our users, or others.

Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Your Data Protection Rights

Depending on your location, you may have the following rights:

  • Access: You have the right to request copies of your personal information.
  • Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • Erasure: You have the right to request that we erase your personal information under certain conditions.
  • Restrict Processing: You have the right to request that we restrict the processing of your personal information under certain conditions.
  • Object to Processing: You have the right to object to our processing of your personal information under certain conditions.
  • Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

Account Deletion

You may delete your account at any time by contacting us at animalcentralkch@gmail.com. Upon receiving your request, we will delete your account and any associated data within a reasonable timeframe, subject to any legal obligations we may have to retain certain information.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Animal Central Veterinary

Email: animalcentralkch@gmail.com
Phone: 016-937 7234

By using the Animal Central Veterinary App, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, please do not use our App. Your continued use of the App following the posting of changes to this Privacy Policy will be deemed your acceptance of those changes.